Return policy

We value transparency and honesty, and try to make our bridal styling services as clear as possible. If you don’t feel like there’s a connection with your initial assigned stylist, you can switch to a different stylist. If you feel like your purchase is not working (or looking!) as described, send us a message so we can help you troubleshoot and remedy the issue. 

Accidental or mistaken orders can be returned within 24 hours of purchase. If you wish to make a return, you must initiate contact within this 24 hour window.  To initiate a return, contact hello@luvjuno.com. To ensure your refund is processed correctly, all returns must be authorized by our customer service team before they are sent back. 

Once your return is processed, please allow up to 14 days to see the refund appear on your original payment method.

Please note there are no returns allowed for the Wedding Day Fashion Emergencies Essential Bag. Due to the unique nature of the items in the bag and cost of shipping all sales are final. Contact us if there are issues with you bag and our team can issue a store credit or replacement.